Privacy Policy

Last Updated: April 7, 2025

1. Introduction

This Privacy Policy explains how 100fx Studios ("Company", "we", "us", "our") collects, uses, discloses, and protects your information when you use our 100fx service (the "Service"). We are committed to protecting your privacy.

2. Information We Collect

We collect the following types of information:

  • Information You Provide Directly:
    • Account Registration: Full name, email address, password (stored securely hashed using Werkzeug), and date of birth.
    • License Requests: Trading account number, account server, and platform type.
    • Payment Information: Details necessary to process payments via Wire Transfer, Revolut, or Cryptocurrency (e.g., transaction IDs, wallet addresses, Revolut details, wire transfer confirmations). Sensitive financial details are generally handled by the payment platforms.
    • Communications: Information you provide when you contact support (e.g., legal@100fx.studio) or communicate with us through other channels like Discord.
  • Information Collected Automatically:
    • Usage Data: IP address, browser type, device info, operating system, pages visited, access times, and session identifiers (logs or cookies).
    • Trading Data: For linked accounts, we retrieve and store account balance, equity, profit/loss figures, and historical trades for your dashboard.
    • Cookies and Similar Technologies: We use necessary cookies (e.g., session cookies) to maintain login status. We do not use third-party analytics or tracking cookies. Disabling cookies may impair some functionality.
  • Information from Third Parties:
    • We may receive payment confirmations from platforms like Revolut or blockchain records.

3. How We Use Your Information

We use the collected information for:

  • Providing and Operating the Service: Managing accounts, processing license requests, displaying dashboard data, verifying payments, and offering features like signals or bots.
  • Communicating with You: Sending service notifications, welcome emails, support responses (legal@100fx.studio), and updates.
  • Improving the Service: Analyzing aggregated usage patterns to enhance user experience.
  • Security and Fraud Prevention: Monitoring for suspicious activity, verifying payments, and enforcing Terms.
  • Legal Obligations: Fulfilling record-keeping, responding to lawful requests, and meeting other requirements.

4. How We Share Your Information

We do not sell personal information. We may share it in these ways:

  • Service Providers: Vendors who perform services (email delivery, database hosting). They must protect your data and use it only for the services they provide.
  • Payment Verification: Sharing transaction details with payment platforms to confirm payment status.
  • Legal Requirements: If required by law or necessary to protect rights, safety, investigate fraud, or respond to a legal request.
  • Business Transfers: In the event of a merger, acquisition, or similar, your data may be transferred. We will notify you if ownership or usage changes.
  • With Your Consent: If you provide explicit permission for any other type of sharing.

5. Data Storage, Security, and Retention

Storage: Your data is stored in databases (e.g., MongoDB), possibly in different regions.

Security: We use password hashing (e.g., generate_password_hash), secure HTTPS connections, and restricted database access. No method is 100% secure.

Retention: We keep your data as long as needed to provide the Service, comply with law, or for legitimate business reasons. After account deletion, we may retain minimal data for dispute resolution or as required by law.

To request deletion, contact legal@100fx.studio.

6. Your Data Rights and Choices

Depending on your jurisdiction, you may have rights such as access, correction, deletion, or restricting processing. Manage some account data via your dashboard or email legal@100fx.studio for assistance.

7. Children's Privacy

The Service is not for anyone under 18. We do not knowingly collect data from minors. If you believe a minor has provided data, email legal@100fx.studio, and we will remove it and close the account.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your own. We take steps to ensure appropriate safeguards for such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Major changes will be announced by updating the "Last Updated" date or via email or dashboard notice.

10. Contact Us

For questions or requests about this Privacy Policy or your data, contact:

Email: legal@100fx.studio